← Back to TeslaRides

Privacy Policy

Last updated: June 2026

TeslaRides ("we", "our", "I") is committed to protecting your personal data. This Privacy Policy explains what data we collect when you use our service, why we collect it, how long we keep it, and your rights under UK GDPR.

1. Who We Are

TeslaRides is a private hire transport service operated by Mohammed Eijaz.
Licensed Private Hire Driver — Shoreditch Licensed
Phone: 07980 069000
Email: bookings@teslarides.co.uk

2. What Data We Collect

We collect the following personal data when you submit a booking enquiry via our website:

• Name — to identify you and address you correctly
• Phone number — to confirm your booking and contact you about your journey
• Pickup and drop-off addresses — to plan and carry out your journey
• Date and time of journey — to schedule your booking
• Special requirements / notes — to accommodate SEN needs, mobility aids, or other requirements
• Number of passengers — to ensure the right vehicle capacity

We do not collect payment card data. Deposits are processed via SumUp, a PCI-DSS compliant payment processor. We never see or store your card details.

3. How We Use Your Data

We use your data solely to:

• Respond to and confirm your booking enquiry
• Contact you about changes to your journey
• Provide the transport service you have requested
• Comply with our legal obligations as a licensed private hire operator

We use OpenStreetMap Nominatim (a free geocoding service) to convert addresses to coordinates for route planning. This request is made directly from your browser and is subject to OpenStreetMap's Usage Policy.

4. Legal Basis for Processing

We process your data under UK GDPR Article 6(1)(b) — processing necessary to perform a contract with you (i.e., to provide your transport service).

For special category data (e.g., health or SEN-related information you voluntarily share in notes), we rely on UK GDPR Article 9(2)(a) — explicit consent, which you give by voluntarily submitting that information.

5. Data Retention

We retain your booking data for a maximum of 7 years in accordance with HMRC record-keeping requirements for self-employed traders. After this period, all personal data is securely deleted.

6. Who We Share Your Data With

We do not sell, rent, or share your personal data with third parties for marketing purposes. Your data is shared only with:

• WhatsApp (Meta) — when you submit a booking, your enquiry details are sent via WhatsApp so we can respond. By using our booking form, you consent to this.
• HM Revenue & Customs — as required by UK tax law
• Licensing authorities — if requested in connection with a regulatory investigation

7. Your Rights (UK GDPR)

Under UK GDPR, you have the right to:

• Access — request a copy of your personal data (Subject Access Request)
• Rectification — ask us to correct inaccurate data
• Erasure — ask us to delete your data (subject to legal retention periods)
• Restrict processing — limit how we use your data
• Data portability — receive your data in a structured format
• Object — object to processing based on legitimate interests
• Lodge a complaint — with the Information Commissioner's Office (ICO) at ico.org.uk

To exercise any of these rights, contact us at bookings@teslarides.co.uk.

8. Data Security

Our website uses HTTPS encryption. Booking data is transmitted via WhatsApp (Meta's end-to-end encrypted platform). As a solo operator, access to your data is strictly limited to Mohammed Eijaz.

9. Cookies

Our website uses only essential session cookies to maintain form state during booking. We do not use tracking or advertising cookies. See our Cookie Policy for full details.

10. Changes to This Policy

We may update this Privacy Policy from time to time. The current version is always available at teslarides.co.uk/privacy-policy.html